FAQ

Why Silicone? 

Silicone is made from quartz sand, a naturally occurring product that is found all over the world. It's manufacturing produces significantly less greenhouse gases than alternative products, such as PVC. 

Here are just a few more examples of the great benefits of Herzog Silicone Dog Gear.

  • Durable and weatherproof
  • Stain, scratch, mold and mildew resistant.
  • Odorless
  • Vegan

Do you ship Internationally?

Yup! We ship to AUS, US, Canada, Europe, South America and Japan. Shipping rates to your destination are calculated at checkout.

What is your return policy? 

We have a 30 day return policy, please email us at emma@herzogshop.com to arrange an exchange or return. All products must be returned in original, unused condition.

Do you recommend your collars for strong pullers?  

If your dog is an enthusiastic walker and pulls on their leash we recommend using a harness when going out on adventures.

Where did your cork products go?

We loved starting out with our cork collars but wanted to find a more durable solution that was still eco-friendly. The new silicone material is much better for dogs who love being in the water and is also scratch resistant!